ຊັອຟແວ ສໍາລັບການປິດບັງສຽງ ມີເປົ້າໝາຍເພື່ອເຮັດໃຫ້ການສົນທະນາລະຫວ່າງສູນກາງໂທລະສັບ ມີຄວາມງ່າຍຂຶ້ນ

A California tech startup is using artificial intelligence, or AI, to mask the accents of call center workers to reduce discrimination, but some say diversity is being erased. Matt Dibble has the story.