When You Greet Someone, You Should Begin by Looking Them in the Eye for a Second or Two

FIB VOA Jingle

Functioning In Business, FIB 9B-7

Saly: Lao Opening

FIB Opening

Culture Tips: First Impressions

Larry: Culture Tips

Saly: Culture Tips(in Lao)

(in Lao)This Culture Tip answers the question: “What can I do to make a good first impression?

· a first impression Lao translation

A firm handshake shows that you are confident. Lao translation

Most Americans expect good eye contact. Lao translation

Eliz: Welcome once again to “Culture Tips” with Gary Engleton.

Today, our e-mail question is “I often meet Americans.”

“What can I do to make a good first impression?”

Gary: Well, it’s important to greet Americans correctly.

They expect a firm handshake.

A firm handshake shows that you are confident.

And most Americans expect good eye contact.

When you greet someone, you should begin by looking them in the eyes for a second or two.

Then look away, to their chin or forehead, for a few seconds.

Good eye contact shows that you are interested and actively listening.

Eliz: Anything else?

Gary: Yes, try to sit up straight, even if you’re tired.

Eliz: OK. So let me see: have a firm handshake, good eye contact, sit up straight...

That’s a lot to remember.

Gary: Yes, but if you want to seem intelligent, confident, and interested, these things are important.

Eliz: Thanks, Gary.

MUSIC

Language Focus: True/False

Larry: True or False.

Saly: True or False.(in Lao)

Eliz: In a first meeting, Americans expect a firm handshake.

(ding)

(pause for answer)

Eliz: True. A firm handshake shows that you are confident.

(pause)

Eliz: Americans think that looking at another person’s eyes is impolite.

(ding)

(pause for answer)

Eliz: False. Eye contact shows that you are listening and interested.

MUSIC

Business Dialog: Giving and Asking for Personal and Job Information

Larry: Business Dialog

Saly: Business Dialog(in Lao)

(in Lao)Andrew and Cindy have just met at a company party in Chicago.

· Accounts Payable Lao translation

· Information Technology Lao translation

Eliz: Let’s listen to today’s Business Dialog.

Andrew and Cindy have just met at a company party in Chicago.

SFX: cocktail party noise

Andrew: Hi, I’m Andy Harrison!

I work in Accounts Payable.

Cindy: I’m Cindy Mathers.

I’m in I T.

Andrew: Nice to meet you.

Cindy: Nice to meet you too, Andrew.

Andrew: Please call me Andy.

Cindy: OK, Andy.

Andrew: I’ve been wanting to ask... What does I T stand for?

Cindy: Information Technology.

I work with computers.

And is Accounts Payable where you pay the company’s bills?

Andrew: Yes, Accounts Receivable takes in money and Accounts Payable pays it out.

Uh, how long have you lived in Chicago?

Cindy: About ten years. How about yourself?

Andrew: Oh, I just moved here from Detroit.

I was wondering....

Oh, excuse me, there’s my boss.

I’d better go over and say hello.

I’ll talk to you again later.

Cindy: Good luck with your boss!

MUSIC

FIB Closing

Eliz: Well, our time is up. Tune in again next time for Functioning in Business. See you then!