Functioning In Business, FIB 9F-8
FIB VOA Jingle
FIB 9F – 8
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FIB Opening
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Gary’s Tips: Asking a favor
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UPBEAT MUSIC
Eliz: Now it’s time for Gary’s Tips with Gary Engleton!
Gary: Hello, Elizabeth! Today I’ll be talking about asking a favor.
When you ask a favor, you usually include some form of apology, because you are asking someone to do something special.
In today’s Business Dialog, Ms. Palmer calls Bill Martin at home to ask a favor.
Before Ms. Palmer asks her favor, she apologizes for calling Bill at home, using the expression, “Sorry.”
Bill accepts the apology by saying “No problem.”
Martin: Hello.
Palmer: Hello, Bill. Sorry to call you at home.
Martin: No problem. What can I do for you?
Palmer: I’m afraid I’ve got a problem.
Gary: When Ms. Palmer asks her favor, she uses very polite language, and includes the expression “I hate to ask, but ...”
Palmer: My mother is quite ill, and I have to fly to Miami today.
I hate to ask, but would you mind meeting Bob Myers of Dover, Ltd. tomorrow?
Martin: I’m sorry to hear about your mother.
I’d be happy to help out.
Gary: Bill shows that he understands and shares Ms. Palmer’s feelings when he says, “I’m sorry to hear about your mother.”
In this case, “I’m sorry” is an expression of sympathy; it is not an apology.
Let’s listen again:
Palmer: I hate to ask, but would you mind meeting Bob Myers of Dover, Ltd. tomorrow?
Martin: I’m sorry to hear about your mother.
I’d be happy to help out.
Gary: The expression “I’d be happy to help out” is a good way to agree to do a favor for someone.
As the conversation continues, Ms. Palmer thanks Bill several times and again apologizes for the trouble.
Palmer: Thanks!
Again, I’d like to apologize for this inconvenience.
Martin: Don’t worry about it.
I’ll take care of everything here.
And I certainly hope your mother is feeling better.
Palmer: Thank you.
Gary: Bill uses the expression “Don’t worry about it” to reassure Ms. Palmer.
When you ask a favor, you will use several of the language functions we have been studying: requesting, apologizing, and thanking.
Thanks for joining us today for Gary’s Tips.
Eliz: Thanks, Gary!
MUSIC
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Gary: Hello, Elizabeth! Today I’ll be talking about asking a favor.
When you ask a favor, you usually include some form of apology, because you are asking someone to do something special.
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Palmer: I hate to ask, but would you mind meeting Bob Myers of Dover, Ltd. tomorrow?
FIB Closing
Eliz: Well, our time is up. Tune in again next time for Functioning in Business. See you then!
FIB MUSIC lead-in and then dips for voice over
