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In Formal Business Situations, It Is Best to Begin by Using Last Names


FIB VOA Jingle

Functioning In Business, FIB 9B-8

Saly: Lao Opening

FIB Opening

Focus on Functions: Introducing yourself

Larry: Focus on Functions: Introducing yourself

Saly: (in Lao)Focus on Functions: Introducing yourself

Larry: Listen and Repeat.

Saly: (in Lao)Listen to these sentences. Repeat each one.

Eliz: I’m Cindy Mathers.

(pause for repeat)

Eliz: I’m in I T.

(pause for repeat)

Larry: Nice to meet you.

(pause for repeat)

Eliz: Nice to meet you too, Andrew.

(pause for repeat)

Larry: Please call me Andy.

(pause for repeat)

Eliz: OK, Andy.

(pause for repeat)

MUSIC

Gary’s Tips: Personal Information

Larry: Gary’s Tips.

Saly: (in Lao)Gary’s Tips.

Gary discusses introductions and giving personal information.

UPBEAT MUSIC

Eliz: Now it’s time for Gary’s Tips with Gary Engleton!

Gary: Hello, Elizabeth. Today I’ll be talking about introductions and personal information in informal business situations.

In today’s Business Dialog, two employees are meeting for the first time at a company party.

First they introduce themselves and say which department they work in.

Andrew: Hi, I’m Andy Harrison!

I work in Accounts Payable.

Cindy: I’m Cindy Mathers.

I’m in I T.

Gary: To identify your department, you can use the expression “I work in...” or simply “I’m in....”

You can also say, for example, “I’m in the Accounts Payable department.”

Notice that when Cindy uses the more formal name “Andrew,” Andy asks her to use his nickname “Andy.”

Andrew: Nice to meet you.

Cindy: Nice to meet you too, Andrew.

Andrew: Please call me Andy.

Cindy: OK, Andy.

Gary: In formal business situations, it is best to begin by using last names.

But many Americans in business will later ask you to use their first name or nickname.

Eliz: Yes.

Gary: One more thing...

When people ask you a question, a good technique is to answer the question, and then say, “How about yourself?”

Let’s listen.

Andrew: Uh, how long have you lived in Chicago?

Cindy: About ten years. How about yourself?

Andrew: Oh, I just moved here from Detroit.

Gary: In this case, the expression “How about yourself?” means the same thing as “How long have you lived in Chicago?”

Today’s Business Dialog takes place in an informal situation, but many of these same conversational techniques can be used in any business situation.

We’ll see you again next time!

Eliz: Thanks, Gary!

MUSIC

Saly: Explanations in Lao the words: formal and informal with examples.

FIB Closing

Eliz: Well, our time is up. Tune in again next time for Functioning in Business. See you then!

FIB MUSIC lead-in and then dips for voice over

MUSIC up and then fade

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