ລິ້ງ ສຳຫລັບເຂົ້າຫາ

Good Managers Will Talk with their Employees and Get to Know them


VOA Station ID

FUnctioningIn Business(FIB 8D-6)

Lao Opening

FIB Opening

Language Focus: Questions Based on FIB Dialog

Larry: Questions.

Listen to the question, then listen to the dialog.

Saly: Instructions in Lao.

Eliz: Is Mr. Epstein happy with Ms. Graham’s decision?

(short pause)

Epstein: Well, it’s too bad, but I guess things worked out the way we thought they might.

Blake: Yeah, but this has been a valuable experience for us.

Now we know what our biggest problem will be with the North American market.

Epstein: Well, for me, of course, I’m still not happy.

Eliz: Is Mr. Epstein happy with Ms. Graham’s decision?

(ding)

(pause for answer)

Eliz: No, he isn’t. He is disappointed.

(short pause)

Larry: Listen to the question, then listen to the dialog.

Saly: Instructions in Lao.

Eliz: In Mr. Epstein’s opinion, what was Shirley’s main concern?

(short pause)

Epstein: It’s just too bad that I... we couldn’t convince Shirley.

Still, I can understand her point, too.

She’s under a lot of pressure here to get this new operation going by October.

Eliz: In Mr. Epstein’s opinion, what was Shirley’s main concern?

(ding)

(pause for answer)

Eliz: He felt that her main concern was the October deadline.

(short pause)

MUSIC

Culture Tips: Empathy

Larry: Culture Tips

Saly: Explanations in Lao.

· an idiom Lao translation

· “to put yourself in someone else’s shoes” Lao translation

Eliz: Welcome again to “Culture Tips” with Gary Engleton.

Today, our e-mail question is “How do American managers deal with their employees’ personal problems?”

Gary: Most managers understand that personal problems can prevent workers from doing a good job.

Good managers will talk with their employees and get to know them.

And if there’s a problem, they will try to help find a solution.

Eliz: So they’ll try to understand the employee’s problem.

Gary: Yes. There is an important idiom in English.

It’s “ to put yourself in someone else’s shoes.”

Eliz: So you imagine yourself in that person’s situation?

Gary: Yes, if you can do that, then you can really understand them.

Eliz: Thanks, Gary. That was very interesting.

MUSIC

Language Focus: True/False

Larry: True or False.

Saly: Lao

Eliz: Good managers try to understand other people’s feelings.

(ding)

(pause for an answer)

Eliz: True. Many American managers think it is important to get to know their employees.

(pause)

Eliz: Personal problems can affect a person’s job performance.

(ding)

(pause for an answer)

Eliz: True. Personal problems outside of work can prevent workers from doing a good job.

MUSIC

Saly: Explanations in Lao

FIB Closing

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