This lesson includes True/False Questions, a Business Dialog, a Focus on Language Functions, and a study of some words in Special English Word Book. In True/False Questions you'll have a chance to practice your memory skill about some cultural points on how Americans do their business: they ask a lot of questions, they confirm their unsderstandings and so on. In the Business Dialog here, you'll learn how to summarize a situation. And this is reinforced by the following part, called Language Functions.